How to add an additional billing contact?
If you would like to get account notifications sent to multiple email addresses, you can add...
Knowledgebase
Explore helpful articles and resources to get the most out of your services.
Viewing articles tagged 'Billing'
How to Pay using Paypal (credit card)
Paypal is the biggest online payment platform. After you place an order login to your Client's...
How to pay with ALIPAY?
Please scan the QR code that will be generated by our system using your cellphone's ALIPAY...
How to upgrade my hosting plan?
You can upgrade or downgrade your hosting plan anytime you want depending on your needs. After...
I paid but my order shows as "Pending", why?
We check every order manually to avoid fraud and increase security in our servers. After we...
I paid but the Payment Status shows as "Incomplete", why?
We check every order manually to avoid fraud and increase security in our servers. After we...
I placed an order but I didn't receive any confirmation, why?
After making an order with Internet Solutions HK our system will AUTOMATICALLY send you 3 emails:...
