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Support

Announcements

Important Updates and Service Announcements

Client Area Upgrade

Dear Valued Client,

We will perform upgrades on our Client Dashboard (Billing and Technical Support pages). You may enconter broken links and/or design issues. We are working ASAP to solve all issues. Thanks for your cooperation and support.

Best regards,  

**Internet Solutions HK Management Team**

12th February 2021
Server Zeus Under Maintenance

Dear Valued Client

We are doing emergency maintenance on server ZEUS. Our engineers are solving the issue related to a networking problem.

Thanks for your patience.

21st December 2020
Storage Infrastructure Upgrade
Dear Valued Client We are upgrading our storage infrastructure and increasing some plan's disk allocation. We do not expect any downtime. However, if you find any issue with your website or account, please clear your browser's cache and test again. If you experience further issues do let us know by contacting our support team as soon as ...
26th November 2020
Database Servers Upgrade
Dear Valued Client We are upgrading all Databases to use the latest MariaDB instead of MySQL. This will bring several performance improvements to all websites using databases, for example: Improved connection performance. Numerous performance improvements for high-concurrency load and performance data structures. Scalability and performance ...
11th November 2020

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