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Support

Announcements

Important Updates and Service Announcements

Server DIONYSUS Under Maintenance
Dear Valued Client,We are very sorry for the inconvenience caused by the downtime on server Dionysus. Rest assure we are are working 24/7 to solve the issue as soon as possible.You can see the current status of all shared hosting servers from the following link: https://status.hongkongserver.net/We are also working on a compensation plan for the ...
24th August 2018
Server POSEIDON Under Maintenance

Dear Valued Client,

Server POSEIDON is currently under emergency maintenance. We are still waiting approval to delist our IP from the Spamhaus Block List (SBL).

Thanks for your patience.

Best regards,  

**Internet Solutions HK Management Team**

15th August 2018
Support and Billing System Maintenance

Dear Valued Client,

We are upgrading our support and billing system to latest version. During this time you may see some error pages.
Rest assure we are working to solve the issue as soon as possible.

Best regards,  

**Internet Solutions HK Management Team**

21st July 2018
Payment Gateways Under Maintenance

Dear Valued Client,

We are updating our RMB payment gateways. During this time you may not pay in RMB currency. Rest assure we are working as soon as possible to restore this option.

Thanks for your patience,

Best regards,  

**Internet Solutions HK Management Team**

 

14th July 2018

Support